Hurricane Season is Here: Do You Have a Disaster Preparedness Plan in Place?

Hurricane season – which affects the U.S. from June through November – is well underway, already producing six named storms and one Category 5 hurricane to date in 2025. These storms impact millions of Americans annually, both directly with property damage, injury or death, and indirectly through long-term health and economic consequences.

During times like this, it’s crucial for banks and credit unions with automotive assets in impacted areas to have a disaster preparedness plan in place to help support impacted customers. No matter the size of your automotive loan portfolio, it’s imperative you stay vigilant to help preserve your customers and members’ safety and well-being during crisis.

Incorporating Technology to Manage Repossession Cases in Your Disaster Preparedness Plan

Whether you have 5 or 5,000 vehicles out for repossession in hurricane-impacted areas, having a clear and efficient plan is critical to maintaining service continuity. During a crisis, your ability to serve your customers safely, securely and without disruption becomes a necessity. Case management solutions like RecoveryConnect enable banks and credit unions to centralize communications, manage portfolios and enforce mass holds on impacted borrowers. Tech enabled solutions allow you to respond faster, minimize risk, and maintain customer trust during uncertain times.

How to Use RecoveryConnect to Manage Disaster Preparedness Plans When Crisis Strikes

RecoveryConnect enables lenders to place mass holds in real-time on repossession cases in affected areas. The automated process allows you to respond quickly without disrupting operations while maintaining full oversight of all holds.  

With RecoveryConnect, you are in control:

• ‍Comprehensive Hold Management: Place holds across lender, forwarder, and recovery agent levels.‍
• Respect for Existing Holds: Preserve manual holds when applying or removing mass holds. ‍
• Recon File: Streamline case tracking and management. ‍
• Automated Holds for New Cases: Automatically apply holds on new cases in affected areas. ‍

The Bottom Line

While hurricane season is unpredictable, its annual return can be planned for carefully in advance. Control what you can control to better serve and support your customers and employees.

RecoveryConnect can help. Contact us at sales@mbsicorp.com or fill out the form here to learn more about incorporating RecoveryConnect into your disaster preparedness plan.