Why RCM is the Go-To Mobile Companion

When agents are in the field, every second counts. A missed update or miscommunication with the back office can be costly — both financially and legally. That’s why field agents need more than just an app. They need a mobile companion built specifically for recovery agents.  

What Makes RCM Stand Out?

RCM is connected to RecoveryConnect, delivering real-time case updates, clear communication with the back office, and the tools needed to protect your agency from risk. Built with feedback from agents, RCM allows you to stay compliant when completing assignments. With information at your fingertips, you can move faster, stay compliant, and focus on what matters most — getting more cars, faster.

Leverage RCM’s Easy-to-Use Features

RCM has a variety of easy-to-use features that are meant to help you while in the field, including:

• Robust Mapping: RCM’s mapping feature allows you to customize your icons so your agents get a clear picture of work the second they log in.

• Post-Repo Tasks: Using our On Lot feature, agencies can hand-off cases from repossession to post-recovery to streamline workflows. These functions mitigate risks involved in post-repo activities, such as provide proof of condition, receive and place redemption holds, authorize transport/remove transport authorization, and more.

• Violent Event: Our agent safety tool made its debut back in April 2025. The feature allows agents to mark a case violent within the app, notifying other agents of potential danger if they choose to accept the case.

MBSi Team is Here to Help You Every Step of the Way

When using RCM, you’re never alone. The MBSi is here to help you 24/7 because recoveries don’t stop at regular business hours. Our team is here to answer your questions via phone or email within minutes — It’s why we consistently receive a 99% customer satisfaction score.  

Interested in learning more about RCM? Contact us at sales@mbsicorp.com or fill out the form here and a member of our team will assist you.  

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