RecoveryConnect

One stop for complete repossession management

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0% Wrongful
Repossessions

24/7 Customer Service

Real-Time Updates

The platform that brings it all together

RecoveryConnect provides full case management visibility from the back office to the drivers in the field. By seamlessly integrating recovery case management, data-driven automation, and compliance solutions into a single platform, customers can efficiently and securely manage asset recovery cases from open to close. And, through partnerships with ARA and RISC, users gain a layer of compliance protection across all areas of the recovery timeline.

Smart Invoicing

Smart Invoicing automates, consolidates and simplifies billing processes to enable agencies to be compensated accurately and quickly. Smart Invoicing is the latest addition to MBSi’s industry-leading RecoveryConnect platform.

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Violent Event

MBSi's industry-leading RecoveryConnect platform includes a tool designed to improve the safety of repossession agents. The tool allows for seamless communication directly with the case originator, and alerts other agents of potential danger before accepting cases.

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Back Office Efficiencies

Eliminates the need to log into several different systems to complete or monitor assignments

Communicate in real-time with drivers in the field, minimize wrongful repossession risk and receive immediate status updates on each pending recovery

Complete condition reports using enhanced featuresEasily manage personal property and redemption within the platform
Upload and convert asset condition photos into a comprehensive condition report
Online post-recovery appointment schedule for personal property & redemption (Pro)

Auto-generate invoices and manage fees within the platform for increase efficiencies (Pro+)
Create and manage coverage areas and driver zones
Generate customer forms within the platform
Customizable icons and icon control (Pro)

Pair RecoveryConnect with RCM Mobile App

Easily access RecoveryConnect in the field using RecoveryConnect Mobile (RCM). Give your drivers full case data in real-time on their phones, helping them complete recoveries, mitigate risk, and prevent wrongful repossessions.

License Plate Recognition

Our license plate recognition (LPR) integrations ensure agents can receive historical and purchased hits within RecoveryConnect.

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How it works:

Each historical plate scan will display within RecoveryConnect for your agency to validate

Any validated plate scan will be added to your case and displayed on your map in RCM

Any purchased hits you have access to will be added to your case and will display on your map